BTW: I did not say that Samuel! Just denoting information that we are
requested to inform the customers of if the products is still under
manufacturer's warrenty. Also, Leonard, I have a hard time assuming
anything, I personally presume until proven otherwise, teachable: yes!
opinioned: occasionally, wrong: of course (We are all still human): open to
public correction: We had all better be, inclusive of myself!
These items possibly may be serviced in many other manners that what we
have been trained to do however, when dealing with multiple items, still
under manufacturer's warranty, we tend to follow their specific
directives. When they are completely out of warranty and have no other
options to mitigate costs to consumers then the other options are
evaluated and discussed with the customers. This pertains to all type of
repairs, not specifically these "High End" Displays.
Thanks again Gents; Cheers
"JVC Dude" wrote in message
...
Re how damaged it was!

Some object by the owners lads being thrown across the room caught the
lower
middle edge of the glass & frame. A small crackof perhaps 2-3 inches
appeared. The set continued to work ok for some 3 months until the crack
had
propagated across most of the front- as glass tends to do. The front glass
to the pdp itself has not been touched, cracked etc. and the front filter
sits 10mm away from it. Nor is the filter 'sealed in' in any way, so I
don't
believe there is any safety risk etc

AW