"Andy Hall" wrote in message
...

I had some similar nonsense with an online supplier recently
(different type of product) and simply told them that I was going to
cancel the card transaction. This involves the supplier in some
degree of work and the customer in very little. I found that at
that point they caved in.

Does that work, ie can you do it? ISTR trying this on myself in the past and
once the order had gone through, it couldn't be 'reversed' - at what point
during the order process can the card transaction be 'cancelled'?

David