"chris French" wrote in message
...
In message , Paul C. Dickie
writes
In article , Ken Knott
writes
Toolstation.com have given me excellent service recently.

Will you willingly return to Screwfux when/if they finally get their act
together?

Yes.

As a longstanding Screwfix customer (though not exclusively, I use other
mailorder suppliers as well) I used Toolstation (who I had used before)
recently as well, when the problems with Screwfixes website availability
first hit and I wanted to get some stuff.

I suspect if all Screwfix customers deserted them and started using
Toolstation instead, Toolstation would soon have to start turning away
customers too as I doubt they would be able to handle the demand. Then
where would we go?

And it was fine, no complaints, though didn't find the website quite so
good, and they didn't have all that I wanted.

But I've also placed an order with Screwfix, and had it delivered fine.
Screwfix have a bigger range of products than other similar suppliers
which makes placing an order easier as I don't have to go elsewhere so
often, their prices on most things are competitive, and quality OK, in
general I've also found their customer service when dealing with them very
good and helpful

Note I'm really not interested in whether or not you think this is a
sensible course of action on my part, you've made your position clear, I
don't really think here is anything else to add to this debate
--
Chris French, Leeds