In article , Dave Plowman (News)
writes
In article ,
Pete C wrote:
Maybe they are trying to merge Screwfix with the mail order side of
B&Q, and save by having products common to both sites.

Screwfix have a vastly bigger range than B&Q - of the things they sell, as
it were. And I'd guess people would get stroppy if the B&Q website showed
things in stock the shops didn't have.

It does.

What's more, if one telephones the local branch of B&Q to ask if they
have a given item in stock and one is told that item is there in
plentiful supplies, there is no guarantee that it *will* be available
when one has sped down a quarter-hour later. Should one bother to ask
why one had been misinformed, they'll either deny all knowledge of the
query or else claim that one had asked about something else...

--
Paul