In article , IMM
writes
"chris French" wrote in message
...
In message , Andy Hall
writes
On Thu, 7 Oct 2004 21:10:44 +0100, "Paul C. Dickie"
wrote:
Do they *really* want to drive customers away, never to return?
You're making a big assumption that customers won't return
When it's easy to order and shipments work, most people have pretty
short memories.
Indeed.

Mr Glib-Simplistic seems to have overlooked the perfectly obvious point
that, once customers have found alternative suppliers -- some of which
may be only a short drive away and may have a friendly face rather than
a disembodied voice on the end of a 'phone line -- they may not perceive
any desire to return to a company that seems unable even to give a ****
for their business. But that's Andy Hall, isn't it? He even likes the
way that Dyson suction cleaners are overpriced...

Things do seem to be improving. While you may find at the moment that if
you try too order at certain times the site is closed (it still has the
warning on the home page), it's comes back up again later.

What a wonderful game -- to try to guess the day and time that Screwfux
have deigned to let folk *order* once more! There are those, whoever,
who actually *have* a life...

There is also UNIFIX direct too http://www.unifixdirect.co.uk/ . UNifix are
v good for fixings and they stock much the same range as S'fix. Their
catalogue is similar in size and feel to Sfix. Why all this obsession with
one mail order company. Many companies do much the same thing.

And some charge the same -- or less -- for the same items. For example,
the 6mm long twist drills from Tilgear are the same price as those from
Screwfux and they don't charge any extra for P&P. Nor, IIRC, do they
have a minimum order charge.

--
Paul