"v" wrote in message
...
On Sun, 3 Oct 2004 19:18:07 -0500, someone wrote:


.... You then add the cost of bring it back to the refund bill. Any good
business knows to not fight with a customer that is coming

TURTLE

Fat chance of that.

I was in court the other day (waiting for one of my client's cases to
be called), and there was a case on where a woman, because she
couldn't prove insurance, had her car towed and a citation issued.
She came to court with proof of insurance, the judge smiled and
offered to dismiss the case - and THEN she started ranting about how
she wanted the police to reimburse her for the towing bill. At this
point the judge told her that wasn't going to happen in his court and
if she didn't like it, she could mark the case for trial.

Lots of people talk big about what they are going to demand and get
and you can TRY to add anything you want to anyting you want, but you
aint gonna get it.

TURTLE, stick to plumbing.

-v.

This is Turtle.

You may not have seen business owners in courts but I will say very few business
owner will get into a court room with a customer that might win. Now if your
talking old bob's house of Furniture which ia about to go bankrupt and don't
give a damn. Yes he can fight it and don't worry about it. The quickest way to
loose customers is to have your company name listed on a Law suite in a Court
Room with some customer that a few other people know and get to see the Bad PR
come out. It can be bad or good words but the company name being dragged into a
law suite is not good business at all. I own a business and the last thing I
want to see is my company name in a court room and the mud slinging going on. By
what you say , I know you don't run a business because every business owner
knows the majic words. Keep your ass out of a law suites at all cost. To say you
will make a point of showing the customer something is not good business at all
and shows you will not last long in the business world. When you take the time
to teach a customer about law suites and show them they can't win. Your business
will get killed from Bad PR, Time waisted, and while your showing a customer
about the laws of the state, your business is being left unattended.

TURTLE