View Single Post
  #1   Report Post  
Chris Moore
 
Posts: n/a
Default Rooms to Go nightmare

Location Dallas Texas:

I look in my Sunday paper and notice a leather sofa and loveseat that
appeals to me from Rooms to Go. The add says that next day delivery is
possible so I go to the local store and place an order, pay cash (big
mistake) and the gal says that earliest they can deliver is the 10th
and while I think that is almost 3 weeks (Sept is when I ordered
it)away I agree. It's later when I'm home that I look at the contract
and it says Nov 10 or almost 2 months away. Not impressed and so I
begin to look elsewhere for another set. I don't have a lot of time to
search for this but a week later I find another set. I then go back to
the local Rooms to Go store and think it will be an easy matter to
cancel my order. I'm told that I had 48 hours to cancel my order and
that because I didn't they will only give me back 80% of my money and
that will take 3 weeks to come to me because I paid cash. Had I paid
using a credit card I would have received my 80% back right away. The
other 20% is a re-stocking fee for something that they never had in
stock in the first place!
Caveat Emptor when dealing with Rooms to Go.