Thanks to a number of BellSouth folks (employees and customers), there exist
a great deal of inside wiring information at:
http://www.dslreports.com/faq/7144.

"Billccm" wrote in message
...
Hello All:

Our telephone line is giving us some trouble. It has a loud buzz, or hum,
and
our internet dial up connection performance has degraded.

I took a phone out to our 'network box', and plugged it in. No hum, or
buzz. I
reconnected the network box, and took a cordless phone back out with me.
It
seems that I can reduce the hum by touching wires that are connected to
other
phone numbers (at one time this house had FOUR phone numbers). I am not
sure of
this is a clue, or not.

The phone company wants $85 to come out and troubleshoot, that's
TROUBLESHOOT,
not repair. They have this long speal that they may not be able to make
the
repair, and it will still be $85 hour. I'd gladly pay the $85 an hour IF
they
would repair the problem.

So, any suggestions on what to look for, how to troubleshoot, or even a
third
party repair person would be helpful.

Thanks for any advice. Have a nice day,

Bill