In message ,
chris French wrote:

In message , Martin Angove
writes
In message ,
chris French wrote:

In message , Christian
McArdle writes
Does he just make all his connections, then contact supply co. to come
and make the final earth connection?

Yes, provided the supply company has agreed to provide one. Otherwise, it is
earth rod and 100mA time delay RCD time.

He had one go a while back, but couldn't get them to talk any sense.


You need to find out who the actual supplier is - i.e. the people
responsible for the infrastructure in the area, not the people he pays
the bill to.

Yep, we realised that- it'd Yorkshire Electricity (or whatever they are
called now)


I suppose what I'm saying is that it is a case of finding the right
people to speak to.

Yes, that's the conclusion we came too. I think the person he spoke to
didn't quite understand what was being asked, and instead of admitting
such and passing us on, tried to give an answer they thought was right

In Derby I needed specifically to telephone the "New Supplies" number in
the phonebook. Does YE have a similar number? If not, try bandying the
phrases "PME", "TN-C-S" or "TN-S" around. Sometimes jargon like this
rings a bell in what passes for the brain of the telephone answerer and
causes them to remember some long-past training they undertook.

HTH.

Hwyl!

M.

--
Martin Angove: http://www.tridwr.demon.co.uk/
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