On Tue, 24 Aug 2004 18:36:56 GMT, Ken Weitzel wrote:



M.Daughtry wrote:
Ah! Good old general repair procedure #1. Whack it!

No no no no no. "Whacking it" is neither politically
correct or billable.

What it needs is "percussive maintenance".

Ken


In the 70's and 80's I worked as a support engineer for a large
mainframe computer company. One weekend I was at a customer site
attempting to find a very intermittant problem. I had found a good sized
piece of 2x4 and was beating on the metal frame while running diagnostic
software. A member of the local customer management happened to stop by
while I was doing this. He failed to see the practicality of my
technique. I had to stop and do other things until after he left the
site.