"TheScullster" wrote in message
...
I believe I have seen a similar post in the past concerning Aqualisa.
Last night I turned off the shower (without using excessive force) and two
things happened:
1) water continued to stream from the shower head
2) water ran from the shower unit casing

I seem to remember that the previous poster on this issue fitted a
replacement part himself and was complimentary of Aqualisa's response to
the
problem.

My questions a

The shower was supplied with an extension/shower room and I have no
receipt,
just warantee card and instruction manual - are Aqualisa obliged top
honour
the waranted nevertheless? (Yes I know I can call them and see, but I
like
to be forewarned).

Have any readers had similar experience of Aqualisa Aquastream shower? If
so how were they treated by Aqualisa?

How do I go about finding the previous post on this subject in Google or
otherwise?

TIA


Phil



Hello Mr. The Scullster.

Twas I that had the same problem that you refer to. I have an Aquatique
Exposed shower valve. I just called them expecting to have to pay for it,
and they just said they'd send the new part to me FOC. Even offerered to fit
it! I was honest and said it was about two years old, to which the nice girl
(hello!) on the other end of the phone replied 'it has a 3-year warranty'.
Givet hem a call. It seems like a common problem, so they're not even asking
to see any documentation.

HTH.

T.A.