In article ,
Mark Carver wrote:
On 02/06/2021 11:47, R D S wrote:
"I'm afraid I can't discuss the order with you sir, I would have to
talk to Mrs...."

I'd called Aldi,
To let them know they've not sent a battery/charger with the cordless
mower.

Bureaucracy has gone too far hasn't it?

Do what a friend of mine does, he just tells them he is his
mother/wife/daughter/whoever.

similar to complainants wanting to talk to "The Manager". You ask your mate
on the nearby deak to take the call.

Under all the other ******** of the 21st Century, the person the other
ends dares not question a 'wrong' sounding voice !

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle