Hi, we have just had the same problem. Inside window of double glazed roof panel blew and shattered everywhere. I was sitting under it, luckily was agile enough to move quickly, but if a child, elderly person or my animals were sitting underneath it could have killed them! The conservatorys only 2 and a half years old, Creative View who built it all say €˜its common and say our 10 year guarantees and insurances dont cover this (?) and want £1200 to fit a new panel!! Given there are lots of panels and they give no explanation of why or would even visit to check, Im to scared to use the conservatory again, or let anyone else in there.
Anyone know how to prevent this happening again? Do I not use heating in there (though it wasnt on as it was 9.30am on a sunny morning and the doors were open).
Or where to get protective film (as a previous post suggests).
Or some sort of netting to catch the glass?
Thank You

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