What I don't understand is how the Sears employees make any money. From
what I hear the commissions are lousy. So the employee gets lots of power
but little pay. Am I wrong about the pay?


"Tom" wrote in message
...

"Art" wrote in message
link.net...
Before giving up on the washer you might want to put a piece of 3/4 inch
plywood under it. May solve the problem. Also the washers may be
defective
in that I had one with a defective cabinet which sears had to take back.
Welding was no good on bottom. Replacement was fine.


If you paid by chargecard and feel the item is defective you might ask
the
charge card company if you have any options with them. Some cards will
back
you up against bad merchandise

If you live near Raleigh, NC and the dryer is a gas dryer I might be
interested in the dryer.

bottomline though is that these washers shake more than top loaders and
the
Maytag frontloade which I also owned and recently gave to my parents
when
I
bought the Elite from Sears.

By the way, this is another reason why I purchase stuff like this from
Sears. They will meet the bestbuy price and take it back if you don't
like
it.


Plus give you 10 percent of the difference. Sears policy is "Your
satisfaction guaranteed or your money back" and instructions to the Sears
employee is that "The customer is the sole judge of whether or not they
are
satisfied". Of course once in a while you'll get a new kid who thinks
he
or she is saving the company money by denying the customer. In that case
just ask to see the manager...even the store manager is always accessible
to
the customer.

Sears employee with over 15 years.