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Coop
 
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Default Whirlpool Duet Washer Problems?

Ok, I purchased the Whirlpool Duet Washer and Dryer set and the
pedestals through Best Buy in March 2004 and installed them in my new
house. The Washer shook like crazy once it hit high spin speed. I
returned it to Best Buy and got another one. Second one did the same
thing. I had a Whirlpool tech come out and check it out. He put a
glass of water in front of the washer to test the floor. The washer
shook and the water didn't move. He found out that Whirlpool had
since made a kit for the washer to help with the vibration so he
installed that. It improved the situation, but we still cannot run it
on high speed. We have since moved into an apartment (different
floor) and we still are having the same vibration problems.

I want to get rid of these machines and try a different manufacturer.
Best Buy is talking like they may only be able to replace the washer
with their 'Lemon Policy'. I am in the process of contacting
Whirlpool.

Anybody know how I can just get rid of these machines and get all or
most of my money back? Thanks!