In article ,
alan_m wrote:
That is the way it works. The regulator will automatically transfer all
business to a new supplier with the option that you can change without
penalty within 40(?) days. It's up to the new supplier to refund any
credit you may have built up but equally no debits are forgotten - all
of it is transferred across.

This happened to me. Took quite a bit of time to get the refund - over a
year. Bet they'd have been quicker collecting any debt.

--
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Dave Plowman London SW
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