On 11/02/2021 15:42, fred wrote:
New hearing aids have blue tooth capability. Work perfectly with Spotify on phone but drop out occasionally when listening to Spotify on newish Dell desk top.
Why should this happen ??

In my very limited experience, Dell might be the problem.

We bought a sound-bar from Enacfire to get better audio quality. This works fine with a Bluetooth connection from my Windows laptop (Lenovo) but we had many problems when using it with my wife's laptop which is from Dell. Eventually (after doing extensive research on Dell Bluetooth problems) we downloaded updates to all sorts of system software (BIOS, audio drivers, Bluetooth) and found a combination of settings in which it worked most of the time.

If your desktop is new enough to have Dell software support still working try asking them for help. Otherwise see if there are software updates available.


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Clive Page