On 01/02/2021 10:24, jon wrote:

They send out flyers that look like an NHS letter.



Yes, they do that, it is a little bit naughty.

And i'm pretty sure they should only be offering domiciliary service to
people who genuinely cannot get out*, is this clear on the letter?



* Unless of course they aren't charging the NHS the extra that can be
claimed for this....