In alt.home.repair, on Mon, 11 Jan 2021 14:15:03 +0000, LimboJimbo
wrote:

I had a routine annual boiler check and he said it was working perfectly.


Unfortunately, when he was testing the meter he found a 4 millibar leak.
Now the gas for the house is turned off.


He didn't investigate where the leak came from and asked us to rip up our floors to find the leak and that they will arrange to come back. There are only 2 appliances which are connected to gas (fireplace and boiler). Here are my question:

No matter how he phrased it, I would consider the "asking us" to be a
suggestion of what might be necessary, and not an order or request.

His obligation is to mitigate danger. If the leak is on your side of
the meter it is your responsibility to have it repaired. Usually has to
be a licensed gas fitter.



1. Shouldn't he have tested these appliances first to see where the leak could have been before the turned it off for the entire house and capped off where the leak is coming from?

Could be regulations to shut off the gas until repaired. If this is
just an appliance guy he may not have the credentials to do anything else.

2. Should they be asking me to rip up the floor so early on when they haven't even checked the fireplace and other openings?

3. He hasn't given me a certificate to say the boiler has been checked and no issue. He didn't find any problems with the boiler so can he give me the certificate for the boiler at least?


Can't say without seeing it. His job is to stop the gas leak and
prevent an explosion. Anything else exposes him to liability. Your job
is to get it fixed.