"John Rumm" wrote in message
o.uk...
On 04/11/2020 00:45, michael adams wrote:
"John Rumm" wrote in message
o.uk...
On 03/11/2020 12:42, rick wrote:
On 03/11/2020 10:49, John Rumm wrote:
If you look at the bottom of their web page you will find the registered company
details, so can then go look them up on the companies house web site. At which
point
you will find they have made up accounts and a 5 year trading history, with a move
to
profit in about 2017, and consistent growth over the last couple of trading years.
The average number of employees for the 2017-18 year was 9, and last year that had
risen to 16. So it seems like its going to be getting rather cosy in that back
bedroom.
I did look at comparison sites and review sites before going to them, it was an
informed decision (on my part anyway)
I was not questioning the choice of company (they may or may not be good - I have no
experience with them). I just found all the prattle suggesting the organisation was a
scam or a "bedroom operation" was a bit tiresome since it was pretty evident that no
one had actually bothered doing any research!
In my original post I stated the following
" She doesn't work for Your Repair don't forget,.She's presumably self employed
She'd "been requested" by them to do the service. Maybe she mostly works
for other contractors and this was her first job for Your Repair. And she didn't
follow the correct procedure which differs from the others after completeing
the job."
Nothing I've read in this thread - the OP's experience in particular leads
me to believe it couldn't still be being run from a bedroom. !6 employees or
not. And neither do I automatically associate bedroom operations with
scams, and nowhere in this thread have I suggested that it was. Which would,
as you are doubtless aware, be defamatory were it shown to be false,
and lay myself or anyone else making such claims, open to legal recourse.
IANAL, but I believe you are free to state an opinion that you hold and be free of risk
of litigation. Its a different matter if you state something that proves to be
defamatory as a "fact".
I note however that you did state "the big problem with *this as with almost all such
surefire get rich quick schemes* is actually attracting customers." [my emphasis]. That
seemed to strongly imply that you were claiming the company is a "get rich quick
scheme" - a phrase not usually interpreted with a positive connotations, but perhaps I
misread it.
The business plan as I outlined it should they succeed in getting sufficient
customers would indeed be a *get-rich-quick scheme". They don't need to cheat
anyone. They're simply agents taking a percentage in linking prospective
customers who are unaware of the Gas Safe Register, with Gas Safe Registerd
engineers. What could be simpler ? Now what *would* be interesting would be
knowing how they attracted those initial customers. Paying to have their Google
ranking tweaked in some way perhaps ?
The one point you *didn't* pick up I notice was my reference to their possibly
using "fake reviews" initially. However fake reviews would be of little use to
scammers. As the first thing you'd imagine anyone attracted by those reviews
would do when scammed would be to themselves post a damning review.
And presumably there's always CC chargebacks sufficient of which would soon
lose them their CC merchant accreditation
Talking of reviews. All of *your" research comprised of finding out information
which YouRepair provided about themselves. Which is fair enough. Whereas all
of *my* research comprised of finding out what *other people* said about
them.
And as it didn't make every good reading I declined to post it. On the grounds
of not wanting to cause anyone unnecessary embarrassment. Nothing suggests
dishonesty as such at all. Just people exploiting a business opportunity
to the full, attracting customers unaccustomed to reading the small print
The perfectly legal, "Virgin" model, in other words. And they're, YouRepair.
maybe getting in over their heads.
So that page 1 of this review site, which is unfiltered and thus sorted by date
https://www.reviews.co.uk/company-re...ilters%5B0%5D=
Suggests Your Repair gets glowing reviews. However reading further down the
page brings up the second 1 star review from Monica Waldok
quote
I star
For asking for a review on a 12 month support contract that is literally
10 minutes old ?? Doesn't bode well if this company is misleadingly racking
up reviews based on customers' experience of merely spending their money and
setting up an account?
quote
So without going to the trouble of counting them all, many/most of their 5
star reviews appear to have been solicited by "YouRepair" within 10 minutes of
customers signing up. The number of such customers posting reviews within a
certain timeframe may indeed suggest they're going to need maybe more than
one phone in that bedroom.
Filtering to display only 1 or 2 star reviews paints a pretty dismal picture
I'm afraid.
https://www.reviews.co.uk/company-re...ng%5D%5B0%5D=1
Again all totally above board, and maybe par for the course. So its basically
money for old rope, gone bad. With a lot of staff time apparently being devoted
to responding to negative reviews in a hopefully convoking way. That dept being
located in the front room, maybe.
michael adams
....