It sounds like they have had issues with that famous firm of bodgit and Run
to me.
Still, you may be right, as if it arrives faulty, you should be able to
return it if the fault is such that it was not anything one could have done.
I had one arrive with blades that touched one side once. This was the old
metal design, suspect it had suffered mechanical impact at some time, but
this was a well known UK company and I had no issues, it was to keep the
garage cool in the summer.
Brian

--

This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"PeterC" wrote in message
...
Just placed an order for:
ST100HT Silent Tornado Hi-Power
Bathroom Fan with Humidistat & Timer
(Love the way it claims high power (not wanted) then boasts about
"low energy" of 7.5W - not bad for an electrical business!).
After placing the order the confirmation page had:
"Faulty Items
All warranties for all electrical items are invalidated if not
installed by a fully qualified professional electrician. We
cannot accept the return of any item deemed faulty unless
it has been installed by a fully qualified professional
electrician registered to one the UK's five trade bodies:
NICEIC, NAPIT, ECA, ELECSA, JIB.

In order to verify the proper installation of the item and
the integrity of the electrical system into which it was
installed, including circuit protection devices and fuse
board, we may need to speak to the installing electrician.
For this reason we require that the customer provides full
contact details of the installing electrician at the point
of return, including the trade body to which they are
registered and their registration number.

We cannot process any refund or replacement for a faulty
item without this information."

I wouldn't have bought had I known (i.e. thought to read Ts&Cs beforehand)
but I do consider it to be unreasonable. I wonder if it breaches Consumer
laws. I'm more than capable of fitting a fan; the existing one is on RCD,
MCB (lighting circuit) and has a SFCU in the supply (it's not operated by
the light switch).
The only reason for getting a new one is that the present one is sometimes
sounding a bit 'strange', nothing serious but I decided to fit a new one
and
keep the old one as a spare. Better than waiting for magic smoke/terminal
sulking or whatever.
--
Peter.
The gods will stay away
whilst religions hold sway