Delta Faucet Company
On 9/9/2020 7:44 PM, croy wrote:
Has Delta gone down the drain?
I tried to leave a web message on their support page, but it wouldn't go, no matter what
permissions I gave it.
Then I tried calling, and got put on hold with the most annoying "music" imaginiable, on about
a 5-second loop, and a robot voice saying that the wait-time is approximately 35 minutes! I
waited for 48 minutes, and was summarily disconnected.
I tried calling again the next day, and was told the wait-time would be 50 minutes! I hung up.
This could all be attributed to the pandemic, except for the annoying nature of the
wait-music--they obviously do not want support calls.
I'm wondering if they've been bought out by gold-miners.
Companies can't afford to provide free support for a $100 faucet bought at Lowes Depot.
Maybe look for a youtube tutorial?
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