A friends upgraded laptop just crashed, hes not that technical.

Its reverted to W8, and hes locked out of his hotmail.

Hes also poor / tight.

All the official sources of help either want megabucks €œyoull need a new licence / new laptop sir, £129 or £300!

And all he can get out of Hotmail is €œyou will have to wait 30 days€�

I put him onto yet another friend of mine who does SOHO,
But he baulked at £90 to get out of jail.

He is going to take it to a clued up friend who is local to him.