On Mon, 11 May 2020 11:01:27 GMT, John Not.responding.@dotcom wrote:

did not expect one to shear off
when using a standard screwdriver. I thought MK would be able to
extract and replace the screw (which I assume is standard) but to my
surprise they replaced the product instead.


Surely the cheapest option for them - the cost to them would be pence - and
they would be unlikely to have someone in the office with the tools to
extract a screw.

That was what I expected. And I think it's more than an office there.
I considered making an attempt myself.