On Sun, 09 Feb 2020 18:02:16 +0000, T i m wrote:

On Sun, 9 Feb 2020 15:08:49 +0000, R D S wrote:

....And a heads up.

Received an item, it doesn't fit, ie. it's incorrect.

So i've tried to return it through ebay's process and selected 'it
doesn't fit'.[1]

Did you first contact the seller rather than 'eBay'?

Ebay were trying to charge me postage, I don't want to pay postage
through ebay as they are charging about what the item is worth and in
any case return postage should be at the sellers cost.
(As it is i'm not that tight but it could have been posted as a large
letter whereas ebay are trying to charge me for a packet)

With something that small I normally find they will either just send
out another one (if they have the right size) for free and tell me to
keep the wrong one or refund the total and tell me I can keep the
wrong one.

Most eBay sellers don't want to risk any bad feedback and hence why
it's always best to contact them directly first with a polite /
informative request (not saying you haven't if you did). ;-)

I had a faulty charger and they sent me a replacement with an apology.