On Thursday, 6 February 2020 20:07:24 UTC, wrote:
I have been trying to update a neighbour's PC from Windows 7 to Windows 10,
using https://www.microsoft.com/en-gb/soft...load/windows10 .

I have tried the "direct" method in her abode, using her Virgin Media Internet service.

I have tried the "direct" method in my abode, using my pseudo-BT Internet service.

I have used my Win10 PC to create a USB transfer drive in order to use it
to update her PC in my abode (using pseudo-BT Internet).


In each case, the process update sticks at "fetching updates: 46%" - I have on occasion waited for over an hour.



I don't have any other Windows 7 PCs to try.

Her PC is nominally over 12 years old, but in Summer 2015 all the electrics and electronics, including the mains lead, were changed to middle-spec then-modern, and Windows 7 pro was installed. Only the case was retained.

When her PC was moved to here, it was connected to my spare keyboard, mouse, screen, and hers were left in situ.



Any suggestions as to what to do next?



Any antivirus?

Try deleting everything from C:\Windows\SoftwareDistribution\Download (Don't need to remove the folder C:\Windows\SoftwareDistribution\Download\SharedFil eCache)

Then try again.