On Tuesday, 21 January 2020 09:56:24 UTC, cf-leeds wrote:
SWMBO junior accidentally dropped a bottle on our new Smeg induction hob and it's now cracked across a corner. All is still functional, but it needs replacing as it looks a mess.

I actually thought it would all have to be thrown away, as I didn't think it would be possible to replace the glass, but after contacting Smeg, they put me onto an authorised company who I contacted. They saids they'd be able to repair it and the glass will cost £300+ with labour on top. Ouch !!

I've had a good look around the web at the usual spares site, but can't find my model of hob for the replacement glass. Maybe it's too new.

My questions therefore a

Do you think only 'specialist/authorised' people would be able to source spares? Any recommendations on how I can source the part?

It it an easy enough job for me to change the glass myself, assuming I can get a replacement? Any specialised tools needed?

Thanks for any advice

./c

Is an insurance claim an option worth considering?