On Friday, 10 January 2020 13:22:33 UTC, alan_m wrote:

From the Thames water web site

"Your outside stop valve, also known as stopcock or stop tap, controls
the cold-water supply going into your home. You can use the outside stop
valve to turn your water on and off, but we recommend that you use your
inside stop valve if possible."

Thames Water replaced 9 of our 10 40-year-old under-pavement stop valves on 2019 Dec 06. As far as I can see from above, the valves have blue plastic transverse crossbar handles intended to be turned by hand. Our plumber is expected soon, to replace 9 of our 10 40-year-old in-building stopcocks with nice new ones. We hope then to learn which stop valve is connected to which stopcock.

P.S. We don't actually know what Building Management asked Thames Water to do; but TW Customer Services do now know what is now needed.

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(c) Dr. S. Lartius, UK. Gmail: dr.s.lartius@ |