On Wednesday, 18 December 2019 12:28:28 UTC, GB wrote:
Under the CRA15, the retailer has the option of carrying out a repair,
which of course is exactly what Whirlpool is offering to do.

Except that Whirlpool are not allowing others to repair affected appliances, and a consumer would have a good argument that a repair contravening the manufacturer's instructions was not a satisfactory remedy in law.

Owain