Having said all that though, is it not strange in this day and age that the
first advice if tech is not working right is to turn it off then on again.
Mark my words, it will be even worse when we all start using Quantum
computers! :-)
Brian

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The Sofa of Brian Gaff...

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"Andy Burns" wrote in message
...
larkim wrote:

The customer service operator advised me to power off the router for my
home broadband, and switch off the IHD. For some reason believing a)
that
wifi was involved and b) that the IHD was somehow responsible for sending
the data to the supplier. Unless I've missed something about data
channel
pollution etc, that sounded like ******** to me.

Should have asked for it in writing and forwarded the ******** to ofgem