On 08/11/2019 16:59, larkim wrote:

I'd recently been having issues with the gas readings showing up on my
suppliers online account, but the electricity not reading at all, despite
the fact that I could see it on the IHD.

The customer service operator advised me to power off the router for my
home broadband, and switch off the IHD. For some reason believing a) that
wifi was involved and b) that the IHD was somehow responsible for sending
the data to the supplier. Unless I've missed something about data channel
pollution etc, that sounded like ******** to me.

There's no way anyone in their right mind would allow the energy company
access to their Wi-Fi code. They could look at your holiday snaps if
they weren't specifically secured. (You can usually share drives between
computers on the same Wi-Fi network and it would be hard to know you
hadn't by mistake.)

--
Max Demian