In message , at 19:29:17 on Fri, 1 Nov
2019, Rod Speed remarked:
Roland Perry wrote
Rod Speed wrote

The problem (with the Fire brigade's command and control) was
that they didn't change the advice to the residents when it was
clear that the fire wasn't being contained in one flat.

But it's far tome clear that they had any way of communicating
that changed advice to those in building once it made sense to
change that.

By issuing an instruction to the 999 operators to change the
script they were reading out, would be a good start.

Not really given that by that time its unlikely
that many would still have been calling 999.

They were both repeatedly calling in, and hanging on the line.

They cant be doing both

The 999 centre can be dealing with both.

and clearly given that 2/3 chose to leave the building, it can't have
been very many of them.

72 died.

The getting them to phone back the previous callers.

But that isnt likely to be too many of the flats.

They received hundreds of 999 calls.

Sure, but clearly most of those didn't take the advice they
were given to remain in the building given that 72 died.

72 is enough to be worth saving, don't you think?
--
Roland Perry