On Tuesday, 8 October 2019 09:35:40 UTC+1, The Natural Philosopher wrote:
I took my car in to have two centre prop shaft bearings replaced and
they have damaged the front coupling to the transfer box - it now has
play in it.

I wrote a letter by recorded delivery explaining why I knew that this
was the case, and asking them to contact me to take the matter forward.
They have ignored it.

I am not sure how to proceed, Assuming that this ends up in the small
claims court I am conscious of the need to proceed with caution. Should
I insist that they fix it? I am concerned that I am using a car that may
damage itself further if driven with an out of balance prop shaft. Or
should I get it fixed elsewhere, and claim the money back? The cost of
doing that ranges from a new 'spider bearing' at £36 plus labour through
an after market prop shaft assembly at £100 plus labour to a full Land
Rover OEM part at £200+ plus labour at main dealer prices.

My question is really how the court would look on each approach. I.e.
should I fix it and claim and if so at what level? Or should I take them
to court before fixing it so they have the option of fixing it for free?
And to what level should the (pretty old) car be fixed?

TIA

--
A lie can travel halfway around the world while the truth is putting on
its shoes.

ISTM you could chuck a lot of money at this and end up with no redress.
You might as well pay up and put it down to experience.