On 08/10/2019 10:14, Jethro_uk wrote:
On Tue, 08 Oct 2019 09:35:37 +0100, The Natural Philosopher wrote:

Should I insist that they fix it?

This is one aspect of UK consumer law that is total and utter ********
(IMHO). The clowns have ****ed up once. Why on earth are you *required*
to have any faith in them thereafter ?

To be fair, I suspect they hadnt done a freelander before and unless
you KNOW that the front coupling is fragile and you have to tie up the
prop shaft before removing the centre bearings and VC then its an easy
mistake to make. The mechanic I spoke to was competent, he admitted he
never disconnected the front prop shaft which the service manual issues
dire warnings about if you dont. He just made a mistake, thats all. Of
course he insists 'it was like that before I started' It wasn't.
Immediately I drove it away I noticed the difference and drove straight
back into the garage.




IS this an aspect of consumer law though? That is what I need to know.
The easier way forward for me would, if it did not prejudice my
position, be, to get an after market prop-shaft for £100 and get another
garage to fit it and sue these guys for the cost.




--
€œI know that most men, including those at ease with problems of the
greatest complexity, can seldom accept even the simplest and most
obvious truth if it be such as would oblige them to admit the falsity of
conclusions which they have delighted in explaining to colleagues, which
they have proudly taught to others, and which they have woven, thread by
thread, into the fabric of their lives.€�

ۥ Leo Tolstoy