On 29/07/2019 16:12, Broadback wrote:
Should be called dumb meters. Being rather silly I ignore the advice
here and opted for one. It is very flaky at the least. trying to get
sense for Eon, the owners is a waste of time, withe one goes around in
circles they ask you to phone them, as far as I am concerned I have
spent enough time, and am now sick of it. Can I just ignore it (it is
failing at the moment). Alternatively can I have it removed?

I'm not aware that Ofgem have a clear position on /physical/ removal as
opposed to having the the meter operate with "smart" functionality
turned off.

But it seems to me a prior question is in what way it is "flaky" and
why. On that it's easy to lodge an official complaint with Eon. That
gets you into a regulated process which the suppliers have to follow.

--
Robin
reply-to address is (intended to be) valid