On Sun, 7 Jul 2019 13:07:57 +0100, Steve Walker
wrote:

snip

I thought that when pre-payment meters run out of credit, they (possibly
with a button press) will allow emergency use (used to be about £5
worth) which is paid back when the next top-up is done?

I think they have seen / used that before, but not sure if it's in
place atm? ;-(

Hmmm, just looked at Bulb and they list various types of meters, all of
which require inserting the pre-payment card as part of enabling the
emergency credit facility - which may not work if your daughter's card
isn't paired to the meter!

Ah, quite. ;-(

Surely they have a 24hr emergency line of some sort?

You would have thought.

"How can I contact you
How can I contact you - There are a number of ways to get in contact
with us from social media to a good old fashioned phone call.

Email -
Community - community.bulb.co.uk
Live chat - To chat with us, click on the blue circle in the bottom
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Telephone - 0300 30 30 635

What are your opening hours
We're all in the office between 9am and 6pm Monday to Friday. Our
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at 2am on New Years Eve then that's your best bet."

I've just registered on their forum and asked some questions there.
Could be a handy place for other related questions for the future etc.

Cheers, T i m