Thanks your advice is very clear. I used two phones to make sure.


In article ,
says...

"wheel" wrote in message
...
I admit this is not the rocket science question of the day. But during a
recent storm, I heard a huge bag on the phone as I was talking. That
phone seems to be dead. That line is full of serious static. Any phone I
put on that line renders bigtime static. I switched the wires that
handle that line from the box to the main phone jack and the static was
still there. Then I looked more carefully at the phone box and saw those
little connector wires going to the terminal area. I unplugged and used
a phone there and heard the static very clearly.


**** If you heard a dial tone at the external phone box customer service
plug, and were able to dial out, the phone company line test would say
it was OK, even if there was static. However, assuming you used a
good phone, the problem is on THEIR side of the box.


So, deduction of the day, the problem is not in the house. Right?

The only reason I doubt it at all is that when I placed the repair order
the phone company person tested the line and said it was ok. I'll have
to pay for the visit if it's a fault in the house. But probably the test
routine they ran wasn't very meaningful.

***** You are correct. However, do it once again to be sure using
1 or 2 different phones, if you have them.
No point in running up a $50 dollar charge because you overlooked
something. Good luck.

Andy in Fink, Texas