"Dave Plowman (News)" Wrote in message:
In article ,
Andrew Gabriel wrote:
Apparently, a key problem with the main dealers at the time was they
couldn't get good service staff to stay. No idea if that's still the
case today.

The owner of my local specialist make independent - now closed - said he
paid more for decent factory trained mechanics than the local main dealer,
despite having an hourly rate to the customer of well under half. And they
were more fulfilled at work too since they often got a chance to fix
things rather than just fit new parts. And to interact direct with the
customer if needed.


No wonder he closed down...
--
Jim K


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