In message , Tim Streater
writes

We knew there's be a lot of extra work doing, which is why we used our
trusty local bloke, who does good work.

Yes, I think the bottom line is down to the installer, in that the Wren
kitchens are good products, but most are installed by Wren's sub
contractors, at which point Wren wash their hands as much as possible.
Directly employing a trusty local bloke so Wren's involvement is supply
only seems the ideal solution.
--
Graeme