The leakage comes from the whole body of the Waterpik.

For me, it came from the head ("mushroom") of the shower.

It is what we call in French "paille" I don't know the exact translation
(straw ? ) in the material of the shower. It is not a problem of gasket
(or o-ring).

The cause can be a shock or a fall.



The Real Bev a écrit*:
On 10/14/2018 11:03 AM, Look165 wrote:
I got the same problem.

The black plastic is cracked inside ; no sulution except replacement.

I don't suppose silicone gasket cement would help... Or would it?

Waterpik is rather a good product, but fails with time (5 years max).

The Real Bev a écrit :
The symptom:* the jet doesn't work and water leaks out the bottom.

The 5-minute fix:* turn the unit over, release the hose going to the
jet, remove the two screws holding the hose to the housing, pull the
hose connection out and replace the o-ring.* If you don't have a new
o-ring, move the old one around and put it back together.* Temporary, of
course...