On 7/17/18 12:31 PM, Ed Pawlowski wrote:
On 7/17/2018 10:31 AM, Bobby Axelrod wrote:


They did and when the guy arrived, he took a quick look at the
easy-out, easy-in location and solemnly informed me that it was an
especially difficult- and possibly dangerous- installation which would
cost $1500 and change just for the labor. The heater, new expansion
tank, gas valve/fitting lines, and new pressure relief valve were all
extra.

He was quite surprised when I thanked him for his time and sent him on
his way. He said there was a $75 charge for coming out for the
estimate since I didn't hire him, I told him that's fine but I was a
work-at-home self-employed professional and would charge him $100 for
my wasted time spent talking to him about his absurd bid. He got in
his van and left hurridly- clipping one of my wife's rose bushes at
the end of the driveway.

I picked up the heater from HD myself and hired a local plumber at his
hourly rater to install it. It took him just under two hours-
including testing, clean-up and agreeing to haul away the old one for
much less than my trash collection company charges for special pickups
of appliances and such.

Never had any dealings with Lowe's contractors but had a few problems
with their appliance delivery folks- company employees, not subs.


Yet you continue to buy from big box stores.Â* There are similar stories
all the time.Â* There are local appliance stores that offer better
service for about the same price and no heartache.Â* Shop around.

Good idea, I'll do that...

--
I don't lie to myself, and I don't hold on to a loser.