Yeah, a ten year old washer breaks. Call the press.

What percentage of these fail? Even if 100% of them fail at the ten year mark, what's the problem? These days, 10 years of life from a major appliance is something to be lauded.

I have the same Duet Sport washer and it does a **** load of laundry, and other than an occasional need to remove coins, socks, or panties from the pump (accessible from the front), it's been no trouble.