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Riveiroc Riveiroc is offline
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Default Spontaneous shattering of double glazed panels

replying to Dave Chapman, Riveiroc wrote:
Hi, I have just had one of the six glass sections of my lean to roof explode,
right above me today.
The roof was installed by a very reputable manufacturer two and half years ago.
It happed around 1.30pm today, which was sunny and quite warm.
I contacted the manufacturer to voice my concerns. Their response was that the
glass is not covered under the 5year warranty. Only the frame is covered. They
have not provided an explanation based on the images I took of the crazed
patteren in the glass. The patteren seems to emanate from a point near the top
center of the frame, downwards and fanning out. The have only offered to waive
the installation cost, but nothing else. This does not sound fair to me, but I
dont think theres much I can do about it.

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