On 04/05/2018 14:48, Dave Plowman (News) wrote:
In article ,
The Other Mike wrote:
On Fri, 04 May 2018 12:12:24 +0100, Harry Bloomfield
wrote:

Numerous complaints from the site about wrong login details, failing
part way through the login. Sometimes having accepted my login it
reports the server is to busy to service my request. What a mess.

So, nearly two weeks after the **** hit the fan the question is, why
haven't you simply gone to a branch, withdrawn all your money, walked
over the road and opened an account at another bank?

I think finding out how much money you had in your account was a part of
the problem - and the branch staff may well have the same information
gap. It is hard to imagine a worse computer system than Lloyds/Halifax
but TSB seems to have demonstrated conclusively that they can make one!

Because if previously happy with TSB, should be back to as was shortly?
Unless you want to 'punish' TSB (and possibly yourself) by moving to a
bank you had previously rejected as not being as good?

Present day TSB customers are former LloydsTSB customers whose branch
was once in the very dim and distant past a TSB one and who lacked the
initiative to move. It isn't surprising that they just **** and moan.

--
Regards,
Martin Brown