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David David is offline
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Default Virgin Cable - go to SH3 in modem mode or stay with SH in modemmode?

On Sat, 10 Mar 2018 19:31:25 +0000, John Rumm wrote:

On 10/03/2018 17:46, David wrote:
On Sat, 10 Mar 2018 13:28:22 +0000, John Rumm wrote:

On 09/03/2018 11:12, David wrote:
Cross posted to try and include all the usual suspects.

I am upgrading my Tivo to the latest model.

The pack includes an SH3 (I assume put in there automatically because
I still have the original SH).

Allegedly the SH maxes out at 160 Mb/sec (seems reasonable, it
provides that speed now) but the SH3 can go to 200 Mb/sec (within the
package I pay for) or even 300 Mb/sec should I feel the need to burn
money.

I know that there are known issues with the Intel Puma 6 chipset in
the SH3.

Argh! Initial research has pointed me to this class action suit which
names Arris. Who make the new(ish) Virgin TV V6 box.

https://www.classactionlawyers.com/b...ear-and-arris-

face-
class-actions-for-defective-cable-modems

Murphy's law may be about to rear its ugly head.

Anyhoo - anyone running the SH3 in modem mode without any problems at
speeds up to 200 Mb/sec?

It would be interesting to know if they have fixed the modem mode
issues that were affecting their business customers - basically you
can't have (working) modem mode and static IP... Had to revert to
dynamic IP for one customer, since the Virgin "business" router is so
feeble, you have to run with a real router in front of it to get
anything useful, and then that means modem mode on the supplied one.


With regard to the router being feeble, there is an enormously long
thread on the Virgin support forum about SH3 problems.


This was their "Hitron" router IIRC - not sure if its the same as the
SH3. It is supposed to be a business class router but seems to lack any
features that might be useful to businesses. (VPN termination etc)

One user posted ping statistics between his PC and the SH3 via direct
Ethernet connection and the response times were far slower than for my
SH1 in modem mode.

I suggested switching to modem mode and getting a decent router. If the
SH3 can't even handle packets because it is doing it in software not
hardware then asking it to also run as a full blown router may well be
a very big ask.

No idea about the static IP thing, though.


I saw suggestion toward the end of last year that a software upgrade was
supposed to fix the issue. Not sure if its been rolled out yet though.


Allegedly going into trial at the moment although information is a bit
thin on the ground.

View is that it can mitigate some of the issues but the underlying design
precludes a cure.

I may hold out for a SH4 (supposedly due in a year or so) or switch to the
SH3 if there is enough evidence of benefit.

Gong from 160 Mb/sec to 200 Mb/sec isn't going to be life changing. Short
term (ms) delays are likely to be far more significant in overall
performance.


Cheers



Dave R


--
AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 7 Pro x64

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