Above the pay grade of the person you see. The answer is to drill a small
hole in the lowest point in the box and forget about it.
Brian

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This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"tim..." wrote in message
news


"Dave Plowman (News)" wrote in message
...
In article ,
Brian Reay wrote:
There may be some water/moisture in the pipe that has frozen causing a
blockage or the regulator to jam etc.

I'd not expect there to be water in the pipes. But although a regulator
is
sealed to prevent gas escaping, is it sealed to prevent water getting
into
its body and freezing? Thus possibly stopping the gas supply by the
freezing water expanding and closing the regulator.


Nope it's not sealed

It apparently has a little hole in the top that lets air in - it wasn't
explained how that doesn't also let gas out.

Water had got into this hole and frozen, and stuffed the regulator, hence
no gas supply.

Swapped out, new one in, all done inside 30 minutes - well impressed!

I then spent that long on the phone to the supply company arguing about
whose responsibility it is to get the box repaired so that water doesn't
get in again

Still not resolved that

B*stards!

tim