On Wed, 14 Feb 2018 14:29:56 +0000, Muddymike
wrote:

On 14/02/2018 11:11, Peter Parry wrote:
On Wed, 14 Feb 2018 09:26:50 +0000, Robert Hill
wrote:

I assume the warranty of 5 years was issued by the radiator
manufacturer not the supplier? If so you have legal rights against
both the seller and the manufacturers guarantee. The Sale and Supply
of Goods to Consumer Regulations 2002 applies to guarantees and makes

The most likely cause of corrosion under the rungs will be a
combination of condensation on the radiator

Its a towel rail. It should be designed to take wet towels, that's what
its for.

Of course it is, that doesn't mean to say it is supposed to do it
without any routine cleaning for 4 years. Most towel rails come with
a very brief set of maintenance instructions suggesting they are wiped
dry at intervals.

Your contract is with B&Q, ok try the manufacturer route but don't be
fobbed off by B&Q that took your money and offered 5 years warranty.

B&Q may not have offered any warranty, most often it is the
manufacturer or distributor who does. Any warranty, no matter who
offers it, forms a binding contract in a consumer sale.