On 14/02/18 09:26, Robert Hill wrote:
In May 2014 I had a totally new bathroom refit - bought from and totally
fitted by B&Q.
A ladder radiator has started going rusty under the rungs - quite bad in
places. I don't know why - there has been no sign of radiator leaking: the
central heating system has not visibly been losing water or pressure.
I have contacted B&Q and they have told me I need to contact the manufacturer
of the radiator to see what they propose. On the B&Q web site it says the
radiator is guaranteed for 5 years.
On the t&c of my contract with B&Q - it says "These conditions do not affect
your statutory rights."

Suggestions on how to proceed please,

Give up. three 'non stick' roasting pans later from Waitrose (all had
the nonstick coating coming away after a few uses) thats what I did.

I bought one from Tesco instead. It seems better.

Life is too short.

--
"When one man dies it's a tragedy. When thousands die it's statistics."

Josef Stalin