On Mon, 18 Dec 2017 21:26:49 +0000, F wrote:

On 18/12/2017 16:19, Mark Allread wrote:

Interesting - the LLoyds branch nearest to us created all sorts of
problems at the time (as did Santander)

Yorkshire and Santander. I forgot.

Must be just our local branches of Lloyds and Santander then. I may
raise it again but higher up the chain than branch level.