On Monday, 27 November 2017 16:12:24 UTC, T i m wrote:
On Mon, 27 Nov 2017 05:52:01 -0800 (PST), whisky-dave
wrote:

On Monday, 27 November 2017 13:24:38 UTC, T i m wrote:
On Mon, 27 Nov 2017 04:07:19 -0800 (PST), whisky-dave
wrote:

snip

There will always be 'potential' issues about everything.

No there won't.

So why were these heaters always a potential issue ?

Because *you* noticed a functional anomaly from the get go.

And that functional anomaly has now be confurmed to be operating as it should according to the productinfo people whom I;d assume know more about their product specs than sales.

Yup, and we are back to the assumptions ...

Like most things in the universe, well sorted.



I think the heaters are working exactly as they were designed to work no fault.

That's good then.

Yes it is.


Would yuo really send them back and then send the replacements back and then sent the second set of replacements back, and teh 3rd and the 4th.

'Would I really?' No, I really wouldn't.

Well that's good I don't planing on sending them back either, now I know they are working as designed.


Because according to you they have a fault.

Where have I ever said that?

Well if you can't even follow what you've said.



Threr;s only one fault and it's in your head.

Do the test coat test if you are so sure ...

I don't need to, the coat test wouldn't prove anything.

Anymore than you need to drive a car onto a bridge and kill people to prove that there is a potential issue with cars.
So why doesn't everyone send their cars back because they have potential issues ?




The first thing is to satiffy the customer and to make sure the person reading the email can;t be blammed for not saying send the faulkty product back.

Ok?

Yes in teh customer is always right first thinmg yuo do is agree with THEM.
When I kleft school I worked in a supermarket during teh summer and there I waas told the let the customer think they are right even if they aren't.


Then they ask someone that knows what they are doing


And who was that (assuming it wasn't your last and only valid option).

No idea and I don't care.

They aplogised for their error.

"Unfortunately there was confusion over our initial response,"

Is that so difficult for you to understand ?





someone with an actual skill

So that would be an electric design / testing engineer then.

Those that sorted out their confusion.


or someone that can read a manual

It's not covered in the manual.

Partly covered by not explained.

"Overheat protection" was the phrase, rather than cut-out or fuse .




or actually think,

So not you then, you have to ask here.

John Rumm gave some useful information and so did Roger Hayter, whereas you've just talked ****.



Many thanks for your email and my apologies for this error.
Our technical team have advised that they believed this to be faulty.

That's what they said to you dependant on what you told them.
you could have told them it burst into flames for all I know.



If you can advise of the order details for this order this can be
logged for you.

Kind regards,

CPC Sales team"

strange that the 'sales' team have replied or did you miss that bit.


whoever you said you contacted suggested they should be returned.

Nope:

"Hello,

Many thanks for your email and my apologies for this error.
Our technical team have advised that they believed this to be faulty.

If you can advise of the order details for this order this can be
logged for you.

Kind regards,

CPC Sales team"

So they won;t replacce a fualty heater that is under a years warrenty is that what yuo;re saying.



where as my productinfo said they are designe dto switch down to 700W..

Yes, so they say.

So for me there's no problem then,

Good for you ... so you will be happy to do the overnight coat test
yes?

No no more than yuo'll be happy to get in a car and run down peolpe walking across a bridge.


if they were designed to do that,

Ah, I think he's getting closer ... *IF*.

At least I have that ability that you lack.


some here suggested faulty wiring as tehy were meant to switch off.

Yes, me, all part of the same potential issue.

No issue at all now.

Unless you can tell me exaclt ywhat the 'potentail' issue is, but I'm betting yuo can't.

How much you willing to bet mate? £100?

make it £1000.


Oh, you have spoken to the manufacturers as well now have you?

I haven't spoken to anyone

You are a liar then (or so stupid you don't understand that an email
correspondence includes 'speaking to someone' in that context).

No it doesn't NOT in law.



(and neither have you so what are these potential issues you speak of)

I have (see above).

you've no idea.

The reason we have to be here while teh studetns are here is that afetr they leave we have to turn off the equipment and that has been done for the last 30+ years, we have to make sure all the students leave and that the lab is safe, we even used to switch ALL the power off and that was before we had these heaters.


but those at product info said.

-----------------------------------
"Unfortunately there was confusion over our initial response, the drop in power drain is due to an internal thermostat designed to lower the temperature to ensure the radiator does not overheat.

Yes, but a 'drop in power' isn't the same as 'turning all the elements
off in the light of an overheat condition' is it?

No who said it was.




So, when Vauxhall says 'There are no issues with your Zafira', you
will be happy to sit there when it is in flames around you'?

Our heaters weren't made by Vauxhall.
Are Zafira designed to put flames around you ?




Where it says.
"the drop in power drain is due to an internal thermostat designed to lower the temperature to ensure the radiator does not overheat"

I know, I told you that is was there and exactly what it did ... and
you argued many times that it even existed.

LIAR.


NO WHERE does it say the heater switches OFF.

I never said it did, just that I feel it would be safer if it did.

Who gives a **** what you think.



NO WHERE does it say the heater phones home or is a danger if it switches down to 700W

Grow up.

So where's the danger ?


So where do you get the idea that the heaters are faulty, it;s yuor head that;s faulty nothing else.

That's your call mate. Done the coat test yet?

Don't need to.

SO the potential issue is no longer a potential issue.

Yup, still is,

No it isn't.

Yes it is. That fact that you don't understand what it is doesn't stop
it existing.

The fact that your an idiot doesn't prove anything about the heaters.


as even a technical numbskull like you should be able
to see. Put the radiator on 700W

yuo can;t pu it on 700W ****wit.

Of course you can, you just flick the first switch on (really, are you
*that* stupid)???!!!

There isn't a switch for 700W ****wit the wattage depends on the input voltage.
You don;t even know the basics do you. There is NO setting for setting the number of watts just 3 heat settings, you can see that in the manual, no where does it say what wattage the switches represent.
At 202V the wattage is about 675W at other times it's over 720W it varies depending on the input voltage.



and the stat on full and chuck a big
coat over it and see what happens. If you are confident there are no
safety issues, leave it like that overnight.

Then stick your fingers in an electric light socket, then surely we should send all electric light sockets back shouldn't we.

Grow up. Do the test if you are so sure of yourself.

yuo're the one going on about potential issues they are potential issues with almost everything if you don't follow instructions.



What about the potential of peole runnjng oput in front of cars, are yuo saying send all the cars back for repair ?

Grow up.

Get a grip.

You are making yourself look more stupid than normal and just
digging yourself in deeper and deeper mate.

That's you claiming that things have potential issues if you misuse them makes you look like you don't know how to treat anything as it says in the manual do not cover do not use near or put in the bath.


Switch it to 700W, turn the thermostat up to full, chuck a big coat
over it and go home for the evening.

you dumb ****er, go and play with the traffic, go play chicken like the kid you are.


Then tell everyone they have to return their cars because of potential safety issues.